(Film/DVD, Online)
This video has inspired several of us to realise that we are not alone in our work.
Do watch it and pass it on to friends if you enjoy it and find it as helpful as we have done.
Each uneventful day that passes reinforces the steadily growing false sense of confidence that everything is alright. That I, we, my group, must be OK, because the way we did things today resulted in no adverse consequences.
Scott Snook, senior lecturer in the Organizational Behavior unit at Harvard Business School. Quoted by Laurie Taylor on 'Thinking Allowed' on Radio 4